Important
Notice

Member services

 

The Hong Kong Institute of Certified Public Accountants announced the re-implementation of its precautionary measures, from Wednesday 25 March 2020 onwards until further notice, to close library facilities and to adjust the services hours of counter on the 27th floor to 11:00 a.m. to 3:00 p.m. from Monday to Friday, whilst counter services hours on Saturday remains unchanged (from 9:00 a.m. to 12:00 noon).

 

CPD and sports and recreation events

 

Face-to-face CPD events will be replaced by webinars. Sports and recreation activities will be cancelled.  Participants will receive further information via email.

 

For the latest advice, guidance and other updates, from the Institute, regulators and other bodies, please visit our regularly-updated COVID-19 – CPA Information Centre webpage.

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System Requirements

Minimum System Requirement for accessing e-Series courses

 

Supported System Configurations

  • Windows 7+(Latest browser)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOS (*Latest version, Safari Browser Only) 

     *Not recommended to view e-Series courses with iPhone

 

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

 

If you use an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the e-Series courses.

 

Media Players
In order to access the e-Series courses, you must have the following streaming media player installed in your device: 

  • Flash Player (*Latest)  

 

Click here to download the appropriate Flash Player. 

 

Internet Browsers 

  • Microsoft Edge
  • Internet Explorer 11
  • Mozilla Firefox (*Latest)
  • Safari (*Latest, Mac Only)
  • Google Chrome (*Latest)

 

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

 

 

Details on the version of your browser, internet connection, cookies and JavaScript

Follow the steps below for checking which version of your browser is.  
1. Open the browser
2. Click the "Help" menu
3. Click "About"

 

You can download a newer version of each browser by clicking the following links.

Internet Explorer: Click here

Firefox: Click here  

Safari:  Click here

Chrome: Click here   

 

Internet Connection
Before you access the e-Series courses, you should ensure that your browser is configured to stream media. For audio webcasts, you will need a minimum internet connection of 400 Kbps or above. For video webcasts, you will need a minimum internet connection of 1 Mbps or above. 

 

Cookies and JavaScript
In order to access the e-Series courses, cookies and JavaScript must be enabled in your device. If cookies or JavaScript has not been enabled in your operating system, contact your network administrator.


To enable cookies and JavaScript support when using Internet Explorer, follow the steps below:
1. Run Internet Explorer
2. Click on "Tools" on the menu at the top
3. Click on "Internet Options"
4. Click on the "Privacy" tab
5. Click on the "Advanced" button
6. Select "Override automatic cookie handling"
7. Select "Always allow session cookies"


To enable cookies and JavaScript support when using Mozilla Firefox, follow the steps below:
1. Run Firefox
2. Click on "Tools" on the menu at the top
3. Click on "Options"
4. Click on the "Privacy" icon on the left column
5. Select the checkbox "Accept Cookies from Sites"
6. Click "OK"


To enable cookies and JavaScript support when using Safari, follow the steps below:
1. Run Safari
2. From the Safari menu, select "Preferences"
3. Select the "Security" icon
4. Check the box marked "Enable Java"
5. Check the box marked "Enable JavaScript"
6. Select one of the two options that allow Safari to accept cookies: 
    - "Only for sites you navigate to"
    - "Always"
7. Close window


To enable cookies and JavaScript support when using Google Chrome, follow the steps below:
1. Run Google Chrome
2. Click the wrench icon on the browser toolbar
3. Select "Options"
4. Click the "Under the Hood" tab
5. Click "Content Settings" in the "Privacy" section
6. Make sure "Allow local data to be set" is selected for "Cookies"
                            

 

 

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